Privacy Policy
This policy: issued by Shenzhen APPhone Electronic Co.. Ltd and its affiliates (collectively “APPHONE”, “we”, “us” and “our”) and applies to individuals outside the organization with whom we interact, including customers, our Visitors to the Sites and Apps, or recipients of any of our other products, services, persons who are our customers and suppliers, and visitors to our premises (collectively, “you”).
Except for specific APPHONE products or services that provide a separate privacy policy, this Privacy Policy applies to all APPHONE devices, websites or applications that reference or link to this Privacy Policy. This policy is a general privacy policy outlining how APPHONE collects, uses, discloses, processes and protects information provided to us or collected by us when using the products or services offered on our website or mobile applications. If a specific APPHONE product or service has a separate privacy policy, that policy shall prevail. Any sections not covered by a separate Privacy Policy will be governed by this Privacy Policy. In addition, certain products or services may collect and process your personal data or personal information differently depending on factors such as the device model, service version or location you are using. You should refer to the separate Privacy Policy for details.
We may update this Privacy Policy to reflect changes in our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on the APPHONE application or website you use before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Intended audience: Our websites, apps, products or services are not directed at children under the age of 18. Accordingly, our websites, applications, products or services do not solicit or knowingly collect personal data from individuals under the age of 18. If you are under the age of 18, you should not access or use our website, apps, products or services.
Who we are?
APPHONE is a professional USB cables manufacturer and supplier, we own USB cables online shop: szapphone.com. For more information about us, please click here: About us.
1. Collection, Use and Disclosure of Information
In certain circumstances, APPHONE may collect personal information about you.
1.1 Collection of Information
1.1.1 Information That You Provide to APPHONE
If you provide it to us, we may collect and process the following data about you:
- contact information: name; address; phone number; email address;
- purchase information:delivery address;
- information about your purchases: the goods purchased and how many;
- information about and/or to support complaints made in connection with the APPHONEor goods and/or services purchased via APPHONE;
- Your account for identification verification in certain circumstances, when you apply for after-sales services.
- A copy of any correspondence with us, including any verification information we ask for, if you contact us for any reason (such as our customer service department chat service, telephone or email).
- Details of transactions and communications over the APPHONE, including the types and specifications of the goods sold and purchased, pricing and delivery information, any dispute records, communications between you and APPHONE.
1.1.2 Information That We Collect Automatically
With regard to each of your visits to APPHONE we will automatically collect the following information:
- Details of APPHONEbuying and browsing activities, for these purposes we will automatically collect information from your device. In some jurisdictions, including countries in the European Economic Area and the UK, this information may be considered as personal information under applicable data protection laws. Specifically, this collected information may include IP addresses, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our APPHONE and the goods and services available on it.
- In addition, we gather information of the visitors to the APPHONE, including browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. Some of this information may be collected using cookies and similar tracking technology, as explained further under the section 5. COOKIES below. Where we are required by applicable law, we will seek your prior consent to the collection of information using cookies and similar tracking technologies. We also may derive or collect inferences about you based on your buying and browsing activity information and other information we have collected about you.
1.1.3 Information That We Receive From Third Parties
- We collect personal information of you from third parties including our related companies, our business partners, your representatives and public sources.Social media platforms if you choose to register for a APPHONEaccount via a social media account. Exactly what information we receive will depend on your privacy settings with the applicable platform, but would typically include basic public profile information such as:Your social media user name, nickname.
- Your social media profile picture
- Name
- Social account：Facebook, Twitter, Instagram, Youtube
- Country
- Payment information：Credit card numbers or similar payment / transaction accounts that you intend to purchase with.
1.2 Use of Personal Information
We collect and use your personal information for the following purposes:
- provide, administer including providing log-in IDs and setting up payment / transaction accounts;
- process payments and refunds；
- improve and personalize the APPHONEwebsite and our products including sending and serving tailored marketing and advertising that we believe will be of interest to you based on the ways in which you use the APPHONE, your browsing records, and order history;
- maintain and update our records, verify your identity and protect our lawful interests；
- providing customer service support, such as responding to your queries, feedback and managing claims and/or disputes；
- providing/supporting general APPHONEservices, facilitating communication between Buyers and APPHONE, processing transactions and payments, providing delivery services;
- providing relevant membership benefits, including membership offers and coupons, exclusive member prices;
- verifying your identity and purchases in connection with product warranty or other after-sales claims;
- conducting research and analytics to ensure the security of our APPHONE, to improve the content and layout of the APPHONE, and to improve our product offerings and services;
Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests (see section 5. COOKIES below for more information).
We may also use the anonymous click stream data to help our advertisers deliver better-targeted advertisements. We offer a number of free newsletters to share content information about our site with interested users. There may be cases in which some of your personal information may be used by APPHONE with your consent on an ongoing basis to target e-commerce promotions and telemarketing activities unless you opt out or we are prevented by law. For example, when you register as a user or check out as a guest on APPHONE’s website, we may use your personal information to send you marketing and/or promotional materials from time to time.
We may also use your personal information for other purposes that are not incompatible with the purposes we have disclosed to you if and where this is permitted by applicable data protection laws. We may not be able to do above things without your personal information.
Users may elect to stop receiving marketing communications at any time by following the simple instructions at the bottom of the newsletter or communication or by contacting us as set out below.
2. Retention
We will retain your personal information in following ways：
- Retention in case of queries. We may retain your data for a reasonable period after you have enquired.
- Retention in accordance with legal and regulatory requirements. We will retain your data for as long as we have an ongoing legitimate business need to do so, to provide services or products to you, as required or permitted by applicable laws.
How long your data is kept for will also depend on how you use our website (for example if you are logged in as a member or you are visiting our website as a guest) and what the information you provide to us is used for. For example, if you are a registered member, certain data will be retained for a length of time following termination or deletion of your account, in order to comply with applicable laws or in case of disputes.
3. information Transaction
We share information globally, both internally within the APPHONE affiliates, and externally with our partners and with those you connect and share with around the world in accordance with this policy. Your information may, for example, be transferred or transmitted to, or stored and processed in the United States or other countries outside of where you live for the purposes as described in this policy. These data transfers are necessary to provide the services set forth in the APPHONE and to globally operate and provide our Products to you. We utilize standard contractual clauses, rely on the European Commission’s adequacy decisions about certain countries, as applicable, and obtain your consent for these data transfers to the United States and other countries.
4. Rights Regarding personal Information
Under applicable laws, you may have rights of access to personal information held by us and other rights.
5. Cookies
5.1 What are the cookies
A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a member ID that the site uses to track the pages you’ve visited. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site.
5.2 Types of cookies we collect
See the Section1. of this Privacy Policy for more information about the types of information we collect.
5.3 Why we use cookies
We use cookies, pixels, and other technologies (collectively, “cookies”) to recognize you, learn more about your interests, keep your tracks and provide you with essential features and services and for additional purposes, including:
- Recognizingyou when you sign-in. This allows us to provide you with product recommendations, display personalized content, recognize you, and provide other customized features and services.
- Keeping track of your specified preferences. This allows us to honor your preferences, such as whether or not you would like to see interest-based ads.
- Keeping track of items stored in your shopping cart.
- Conducting research and diagnostics to improve APPHONE’s content, products, and services.
- Improving security.
- Delivering content, including ads, relevant to your interests on APPHONEsites and third-party sites
- This allows us to measure and analyze the performance of our services.
5.4 Other tracking technologies
In some cases third parties may use cookies and other technologies such as web beacons and JavaScript on the APPHONE website in connection with online services like banner advertising, website analytics and surveys. This may allow them to collect information about your use of our website (including your computer’s IP address) which they may store in the United States or other countries. The use of these technologies allows them to deliver customized advertising content, measure the effectiveness of their advertising, evaluate users use of the APPHONE website and other websites and provide other services relating to website activity and internet usage. Those third parties may also transfer the information they collect to others where required to do so by law, or where those others process the information on their behalf. The services we may use from time to time include Google Analytics, Hubspot:
This website uses Google Analytics service，an internet analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files saved on your computer, to help the website analyze how you use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. If this website anonymizes IP addresses, your IP address will be truncated by Google within a EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate your IP address with any other data held by Google. Please note that on this website, Google Analytics is supplemented by “gat. _ anonymize Ip ();” to ensure anonymized collection of IP addresses (IP masking) For more information on Google Analytics, visit Google’s information page.
Users should be aware that APPHONE cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for APPHONE. You can find more details in the privacy policies of those third parties’ services on their own websites, including information on how to opt out of certain conduct.
5.5 How can you control cookies
You can determine if and how a cookie will be accepted by configuring the privacy setting of the browser you are using to access the APPHONE or the “privacy setting” of your device.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You have the right to decide whether to accept or reject cookies. For instructions on how opt out of Google Analytics.
If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies maybe necessary to provide the you with certain features (e.g., customized delivery of information) available on the APPHONE website.
6. Chidren’s privacy
APPHONE does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use APPHONE Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child’s parent or guardian. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact [email protected] to remove the information.
7. Security Measures
APPHONE utilizes a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind a “firewall” and only accessible by a limited number of employees who have special access rights to production systems. We only store personal information in electronic form.
Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. When purchasing from APPHONE your financial details are verified and processed by Paypal or Other collection platforms. Please refer to their privacy policy:
Your personal information of your account is protected by your password. If you choose to modify your personal information, you may do so by visiting the APPHONE member account page. You will be required to submit a valid member ID and password for authentication before you will be able to modify your file. Because password information has been encrypted, it is completely invisible, including to our customer service team. We also recommend that you do not divulge your password to anyone.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we use appropriate technical and organizational measures to protect the information we hold for you, we cannot guarantee the security of any information you transmit over the internet.
8. Changes to This Privacy Policy
You should check our website frequently to see recent changes of Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
9. Contact Us
Email: [email protected]
We aim to ensure that our privacy policy continually meets all legal requirements in order to maintain and honor your privacy.
Please contact us as set out below if you have any questions about this privacy policy, the practices of APPHONE with respect to personal information, or if you have any queries or concerns about your dealings with the APPHONE website or our handling of your information. If you express any concerns that we have interfered with your privacy we will promptly respond to let you know who will be handling your matter and when you can expect a response.
You can also contact us as set out below if you wish to access or correct any personal information we hold about you. We may need to verify you identity. If we deny any request to access or correct personal information, we will provide our reasons. Where we decide not to make a requested correction to your personal information, you may ask us to note your request with the information.